Customer segmentation engine
Our Customer segmentation engine will allow you to hyper-target your messaging and offers which means that your rapport with your most valued customers will increase dramatically.
Take your customer retention to the next level 
Unlock the power of your data to make better decisions, maximize customer retention, and drive revenue.
Works with
Octy AI can integrate with all eCommerce platforms, making it easy to connect your data and AI-driven workflows. Easy to integrate, fully customisable. (no matter your stack)
"Look no further if you want to improve the customer experience and give shoppers personalized product recommendations." - 
Check out the full article here
Grow
Octy AI for marketers
Design and launch automated and intelligent retention campaigns.
Create a hyper-personalized omnichannel experience for your customers.
Identify and target your best, most likely to churn customers.
Build
Octy AI for developers
Well-written developer documentation with demo integrations for your reference.
A command-line tool for simplified account and resource management.
No AI experience needed. Just plug and play — simple to integrate with your current stack.
Features
Real-time 360° customer intelligence
Recommendations system
Our recommendation system provides your customers with an omnichannel personalized experience, which means a greater likelihood of repeat visits. You can show your customers the right products at the right moments.
Natural language generation engine
Our natural language generation engine allows you to generate personalised messages and content, as well as dynamic website sections, easily, which means you can communicate with all of your customers on ‘first-name-basis’ and dramatically improve your conversion rate in every touch point.
Churn prediction analysis
Automated churn prediction analysis allows you to understand the critical consumer attributes and behaviours that contribute to customer churn, enabling you to hyper-focus your actions and customer interactions to reduce your churn rate.
RFM (recency, frequency, monetary) analysis
Using our Machine Learning and data mining technology, we can detect your most valuable customers and highlight them in an automated Recency, Frequency and Monetary analysis. This means that you can focus your budgets and efforts on serving them, giving you a significant increase in your ‘customer retention’ budget ROI.
Customer profile identification
Customer profile identification tracks your customer’s sessions on multiple devices and automatically combines their behavioural data to formulate a more comprehensive view of each customer.
0%
conversation rate increase when you add true personalization to your customer experience
0%
increase in revenues by optimizing your retention rate by as little as 3%
0%
probability of selling to a returning customer compared to 10% when selling to a new customer
0%
more spend per retained customer, they are also twice as likely to try new products when compared to new customers
0 times
more costly to acquire a new customer than to retain an existing one
Lets talk
Hop on a call to see if your company is a good fit for Octy AI. No pushy sales calls, we promise.
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